[Insmart Pannel Newsletter – May 2024] – (No. 36): Exploring Special Benefits: Direct billing Service!

Medical examination and treatment is no longer a big worry with Direct billing (DB) services. Insmart gives you peace of mind and convenience when you need healthcare. With direct billing representation and a simple process, along with many outstanding benefits, Insmart is always with you. Please explore this May newsletter for more information about DB services!

  1. 1.Outstanding advantages of Direct billing over reimbursement compensation

When you join health insurance in the form of reimbursement compensation, customers must pay the full cost of medical examination and treatment first at the medical providers (MPs), then collect the documents and send them to Insmart to be considered and paid according to the benefits in the insurance policy. However, this process is often time-consuming and inconvenient, especially when the application is incomplete or invalid.

New Breakthrough of Insmart DB Service: Now, when you come to MPs, you only need to bring your Insurance Card and one of the identification documents such as: Citizen Identification Card, passport or birth certificate (for children). Insmart has been authorized by the Insurance Company to pay MPs portion of medical expenses directly on your behalf. This means that you only need to pay MPs the unguaranteed cost to save you time, focus on your treatment and recovery.

  1. 2.What medical services does the DB cover?
  • Examination and diagnosis costs such as: blood tests, ultrasound, X-rays, MRI, CT scans, and specialized examination services.
  • The cost of treatment includes: surgery costs, medications, inpatient and outpatient services.
  • Room costs: Related to the use of rooms located in hospitals or outpatient clinics.
  • Post-treatment care costs: Cover the costs of postoperative treatment and post-discharge medical care, including necessary follow-up examinations and pharmaceuticals.
  1. 3.Some important notes when using DB services at MPs
  • Check that the personal information and expiry date on the card are correct before visiting MPs
  • Present your Physical Insurance Card or E-Card to the receptionist or insurance department
  • Use the card at MPs on the DB list in Insmart’s affiliate network
  1. 4.Why you choose Insmart’s DB

With an extremely diverse guarantee network, Insmart is proud to be the TPA unit with the widest coverage in the field of DB in Vietnam. We:

  • Links with 522 MPs both public and private in 63 provinces and cities nationwide
  • Foreign guarantee network with 82 MPs in 7 countries and territories.

This means that we offer flexibility and variety of choices to our customers, allowing them peace of mind when using DB services anywhere in the world.

  1. 5.INTRODUCTION OF MEDICAL PROVIDER PARTNERS: GOLDEN HEALTHCARE POLYCLINIC

Golden Healthcare is an international standard clinic that provides comprehensive healthcare and dedicated, thoughtful and safe medical treatment for patients and their families.

The clinic has specialties including: General Internal Medicine, Cardiology, Gastroenterology – Painless Gastroscopy Center, Otolaryngology – Endoscopy, Maxillofacial Dentistry, Obstetrics and Gynecology, Paediatrics, Ophthalmology, Laboratory, Imaging (Ultrasound, X-ray, ECG), Pharmacy and Immunization.

The clinic is equipped with modern equipment including: Olympus gastroscope, automatic endoscope washing system, 4D color Dopler ultrasound machine and biosafety level II laboratory. Thanks to these devices, the hospital has the ability to comprehensively screen patients and the team of doctors is capable of diagnosing diseases more accurately.

Insmart and Golden Healthcare Polyclinic have been key partners in DB services, with the goal of providing the fastest and most efficient service experience to Insmart’s customers.

Golen Healthcare’s motto is “All you need is LOVE”. Every doctor and medical staff at GIC puts the health and safety of patients first in all activities. All processes and activities of Golden Healthcare focus on the needs and safety of patients, this is a measure of doctors’ medical ethics, service quality, attentiveness, thoroughness, enthusiasm with a sharing and sympathetic attitude.

Promotion programs

Summer has arrived, and we want to welcome the brilliant sunny season with an offer not to be missed! Insmart and Golden Healthcare are pleased to offer our customers a special offer in May 2024.

15% off on all packages at Golden Healthcare:

  • Health screening package
  • Comprehensive Children’s Examination Package
  • Pre-pregnancy check-up package
  • Female Hormone Examination Package
  • And many other attractive packages

Validity: until the end of 06/2024

Applicable for: all customers and readers who are following Insmart’s communication channel

Applicable at: 37 Hoang Hoa Tham, Ward 13, Tan Binh District, Ho Chi Minh City

Please send your questions via e-mail: mkt@insmart.com.vn or contact us at the links below for further information:

Fanpage: https://www.facebook.com/insmartvn/

LinkedIn: www.linkedin.com/company/insmart-vietnam

Zalo: https://zalo.me/2649454739587123777 

Marketing Department – Insmart Joint Stock Company