Not only to create favorable conditions for Customers in settling insurance benefits when treated at medical providers, but the Pre-Authorization Direct Billing Service (referred to as PreA), is an upgraded version of the Direct Billing Service, also brings outstanding and superior benefits.
- 1. PreA – a new turning point in resolving insurance benefits
Designed to bring superior benefits to insurance customers, PreA – Insmart’s Pre-Authorization Direct Billing Service – is an upgraded version of the Direct Billing (DB) Service, helping customers proactively prepare expected medical expenses, reducing concerns about inpatient and maternity treatment.
With PreA service, Insmart will issue a Direct Billing letter to Customers before hospitalization, based on the customer’s previous treatment requirements and the participating Insurance program.
Customers will now not have to worry about cumbersome and complicated medical paperwork, but instead the hospital admission procedures have been arranged before hosptalization, bringing the most peace of mind and convenient to the insured.
- 2. Benefits of using Insmart’s PreA service
With outstanding advantages, PreA has been meeting the expectations of insurance customers during hospital visits:
- Customers are clearly explained on insurance benefits, as well as expected medical expenses that are guaranteed before hospitalization
- Hospitalization procedures are quick, because the insurance benefits have been confirmed by Insmart before the time of admission with the Hospital
- No deposit or low value deposit for the difference outside the insurance scope (if any)
- Choose the right hospital with insurance benefits
- The simple and accessible PreA process helps customers be proactive in experiencing health insurance services.
- 3. Insmart’s PreA process
In case of hospitalization when necessary or prescribed by a doctor, customers should follow these steps:
- 3.1. Before admission:
- Submit PreA service request information or contact Insmart 3 working days in advance.
- Check your email and SMS to receive messages and Insmart’s DB Letter within 24 working hours
- 3.2Hospitalization:
- Come to the hospital according to your appointment, present your ID and DB letter at the hospital reception counter
- Hospitalization and treatment according to regulations
- 3.3. Hospital discharge:
- Insmart coordinates with the Hospital to resolve customer benefits and notify results via SMS
- Complete hospital discharge procedures and only pay the costs outside the guarantee scope (if any)
(*) Some notes to keep in mind before using PreA services at the Hospital:
Understand clearly about insurance benefits: PreA service only applies when customers have Inpatient and Maternity Benefits and the insurance contract is still valid.
Prepare necessary medical procedures: Prepare all necessary medical documents before admission including personal documents and Insmart’s pre-hospitalization guarantee letter.
Choosing a Hospital in the DB system: Please contact the hotline number on your insurance card, and provide complete information to receive advice on choosing the right hospital according to your needs and interests.
- Update Insmart’s Direct Billing network
Up to now, Insmart is proud to be the TPA organization with the widest coverage of DB services in the Vietnamese market and expanding abroad.
- – Domestic: Guarantee partner with more than 528 public and private health providers in 63 provinces and cities across the country
- – Overseas: Overseas network with 85 medical providers in 7 countries and territories.
This association not only demonstrates effort and professionalism but is also an important step in improving Insmart’s service quality to bring convenience and peace of mind when using DB services wherever you are. anywhere.
- Introducing Medical provider partners: DND International Eye Hospital
DND International Eye Hospital is one of Insmart’s important partners in the field of ophthalmology, leaving a good impression on insurance customers thanks to its high quality, reputable services and method of payment for examination costs is in the flexible and convenient way.
As an eye specialist hospital meeting international standards in Hanoi, DND International Eye Hospital is proud to be the leading refractive center in applying Modern technologies and techniques in diagnosis, surgery and treatment such as VISUMAX 800, MEL 90, Zeimer… The hospital has a team of experts and doctors with over 30 years of experience, and cooperates with major ophthalmology centers in the world in the US, Singapore and Canada to bring absolute peace of mind to patients in diagnosis. and treatment.
With the slogan “For the eyes of the community”, the Hospital aims for an increasingly perfect private healthcare system based on a professional, dedicated and friendly working environment for everyone.
Special offers
Say hello to a “hot” summer – get thousands of incentives!!!
Join Insmart and DND International Eye Hospital to kick off the zero-degree summer with “super” attractive offers – the only comprehensive eye health care opportunity this June!
- Program Information:
Come to DND to start the 0 degree summer approaching today:
Discount up to 40% of refractive surgery costs
Free in-depth examination package of 0 VND when registering for refractive surgery
Additional bonus of 1,000,000 VND for customers:
+ Have a birthday in June
+ Register for refractive surgery in groups of 2 or more people
+ Patient is a student (18 – 22 years old)
+ Travel allowance up to 8,000,000 VND for customers with permanent residence in some Central and Southern provinces
In particular, get a special offer of 35,000,000 VND when registering for the combo package “Comprehensive summer beauty” from the DND Brothers system.
Along with thousands of other great gifts and deals.
- Applied for: All Customers and readers following tất cả khách hàng và độc giả đang theo dõi kênh truyền thông của Insmart
- Applied from: June 15th – June 30th
- Applied at:
Branch 1: 128 Bui Thi Xuan, Hai Ba Trung, Hanoi City.
Branch 2: Bang Ba Lan Street, Dinh Ke Ward, City. Bac Giang.
Branch 3: 250 Truong Chinh, Tan Binh Ward, City. Hai Duong.
Please send your questions via e-mail: mkt@insmart.com.vn or contact us via the links below for further information:
– Website: www.insmart.com.vn
– Fanpage: https://www.facebook.com/insmartvn/
– LinkedIn: www.linkedin.com/company/insmart-vietnam
[Marketing Department – Insmart Company]
