INSMART VALUE ADDED SERVICES
In addition to claim management services, Insmart provides other healthcare and insurance support solutions with the goal of bringing the most comprehensive experience to our members.
The demand for healthcare is increasing day by day. Nowadays, customers are not only looking for methods to protect the health of themselves and their families, but also seeking support services and utilities to enhance personal experiences.
Always listening to customer needs and being a TPA service provider for many years, Insmart understands the importance of integrating healthcare and wellness solutions in traditional insurance products, especially when this field is gradually becoming the trend of this era.
MEDICAL SECOND OPINION (MSO)
With the hope to share concerns of patients and their families, as well as providing the opportunities to experience world-renowned medical support services for Vietnamese people, Insmart coordinates with MediGuide – a leading service provider in medical consulting support, headquartered in the U.S – to provide Medical Second Opinion services to members whose MSO benefits are integrated according to insurance contract.
- OUR PARTNER
- WHAT BENEFITS DO MSO BRING TO YOU?
- SERVICE TRAITS
- EXCLUSION CASES
- SERVICE PROCESS
INTERNATIONAL MEDICAL ASSISTANCE (IMA)
Insmart cooperates with AXA Assistance to provide International Medical Assistance (IMA) service to members who need medical assistance abroad.
OUR PARTNER
WHAT CAN WE HELP YOU?
GENETIC TESTING
Genetic testing has been maneuvered by clinicians for over 10 years. Early types of genetic testing are mainly used in rare diseases, such as: phenylketonuria, Down syndrome, etc. Genetic testing has recently been applied to concentrate on diseases prediction and prevention.
- GENESIS2.0
HEALTH SCREENING PROGRAM ADMINISTRATION
With a cooperating network of medical providers in many provinces, Insmart arranges and manages periodic health check-up or vaccination programs for enterprises and individuals in Vietnam and overseas; also bring the best experiences to customers through our value added services attached.
SERVICE OVERVIEW
MAIN SERVICES
SERVICE PROCESS
HEALTH CHECK-UP MANAGEMENT AND ORGANIZATION OVERSEAS
MEDICAL CONCIERGE
Insmart’s call center supports information and arranges healthcare and wellness related utilities for customers
- CHRONIC DISEASES MANAGEMENT PROGRAM
- TELE-HEATH CALL CENTER
Explain the results of genetic testing packages provided by Insmart
Counsel suitable medical providers
Schedule appointments with medical providers
Schedule onsite taking sample
