The Direct Billing Service (PreA) by Insmart helps customers take control of their health insurance benefits, reduce administrative procedures, and enjoy a more efficient and seamless treatment experience.
By using Pre-Authorization Direct Billing, members of health insurance programs can clearly understand their covered benefits, plan their finances proactively, and shorten hospital procedures — ensuring a smoother and more reliable medical experience.
I. What is the PreA – Pre-Authorization Direct Billing Service?
PreA (Pre-Authorization Direct Billing) is a form of direct billing before hospitalization, allowing customers to verify their insurance benefits and receive a Letter of Guarantee before treatment.
This enables customers to understand covered expenses, plan finances ahead, and minimize hospital procedures, ensuring a convenient and reassuring treatment journey.
II. When Should You Use the Pre-Authorization Direct Billing (PreA) Service?
Customers can use Pre-Authorization Direct Billing when:
– They have a doctor’s indication for inpatient treatment or surgery.
– They are expecting childbirth or undergoing maternity-related services.
III. Insmart’s Pre-Authorization Direct Billing Process
Step 1. Customer:
Submit a PreA request to Insmart at least 3 working days before the planned admission date.
Step 2. Insmart:
Review, assess, and issue a Letter of Guarantee sent via email and SMS.
Step 3. Customer:
Bring the Letter of Guarantee and ID documents to the medical provider as scheduled.
Step 4. Insmart:
Update the covered cost, coordinate direct payment with the medical provider, and send confirmation via SMS.
Step 5. Customer:
Complete discharge procedures and pay any expenses outside the insurance coverage (if applicable).
The Direct Billing Service is standardized by Insmart based on international TPA procedures, ensuring accuracy, transparency, and time efficiency for customers.
IV. Key Benefits of Using Insmart’s Pre-Authorization Direct Billing Service
– Proactive financial management:
Confirm your health insurance benefits before hospitalization and plan treatment costs effectively.
– Time-saving efficiency:
All Direct Billing procedures are coordinated by Insmart directly with the medical provider — customers do not need to collect documents themselves.
– Simplified administration:
All processes are handled automatically through Insmart’s system.
– Clear benefit assurance:
Coverage and payment amounts are confirmed before treatment, reducing post-treatment disputes or claim denials.
V. Network of Medical Providers Offering PreA
Insmart is the leading Third-Party Administrator (TPA) in Vietnam with the widest direct billing network, including:
– 536 medical providers across 34 provinces in Vietnam.
– 82 medical providers across 8 countries and territories.
The Pre-Authorization Direct Billing Service operated by Insmart adheres to international standards, ensuring seamless coordination among customers, insurers, and medical providers, and providing a professional and transparent healthcare experience.
VI. Featured Medical Partner: Yersin International Clinic
Building on the medical legacy of Dr. Alexandre Yersin, Yersin International Clinic has been operating since 2012 with the philosophy of “Patient-centered care.” The clinic continuously strives to improve clinical quality, safety, and cost efficiency.
Located in the heart of Ho Chi Minh City, Yersin International Clinic is a trusted partner for individuals, corporations, and leading insurance providers. Its medical team includes Masters, Specialists Level I/II, and internationally trained doctors who are known for their professionalism and dedication.
Core Medical Services:
– Comprehensive Health Check-up: Scientifically designed examinations for accurate health assessment and early risk detection.
– Advanced Endoscopy: Using state-of-the-art Olympus technology integrated with AI, performed by experienced doctors for safe and precise results.
– Cancer Screening Programs: Comprehensive early cancer detection to safeguard your health.
Contact Information:
– 10 Truong Dinh, Phuong Xuan Hoa, Ho Chi Minh City
– Hotline: 1900 633 366
– Website: www.yersinclinic.com
– Operating hours: Monday – Saturday (7:00 – 17:00)
VII. Exclusive Promotion for Insmart Customers
Insmart and Yersin International Clinic proudly present a special promotion for valued customers throughout October 2025.
Promotion details:
30% discount on specialized screening packages for women, including:
– Breast Cancer Screening – only 875,000 VND
– Cervical Cancer Screening – only 2,000,000 VND
– Comprehensive Gynecological Screening – only 1,200,000 VND
Promotion period: October 1 – 31, 2025
Clinic hours: Monday – Saturday (7:00 – 17:00)
Address: 10 Truong Dinh, Phuong Xuan Hoa, Ho Chi Minh City
To consult or book an appointment at Yersin International Clinic:
– Call Hotline: 0903 800 551
– Message the Yersin International Clinic Fanpage
Join Insmart-administered health insurance programs to experience the full benefits of Direct Billing (PreA) and enjoy exclusive privileges from Yersin International Clinic this October 2025.
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For inquiries, please email mkt@insmart.com.vn for further assistance or to learn more about our services:
Fanpage: https://www.facebook.com/insmartvn/
Website: www.insmart.com.vn
LinkedIn: www.linkedin.com/company/insmart-vietnam
